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| Why
should I register? |
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The Audiogon is a member
oriented community where registered users participate in buying and selling high
end audio video equipment. To participate in any material sense, such as
listing items or bidding at auctions, you must register. By
registering you are proving to other members that you are a real person, not
just an email address. In some cases, you will be entering legally binding
contracts to purchase or sell items.
There are many benefits to
registering, which include:
-The ability to list items for sale and bid at auctions.
-Access to My Page, which is your central control panel for the Audiogon.
-Access to current and upcoming databases, such as manufacturers and pricing
guides.
-Access to Audiogon staff persons, who are always available by email to help
registered members.
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| For the purposes of
the Audiogon, you are a Commercial user if you fit any of the following
criteria:
-You are a reseller or retailer of audio
video equipment or related products.
-You represent, or are employed by a manufacturer in the audio video industry.
-You will be listing products on behalf of either of the above entities.
-You will be buying and selling products for profit on a regular basis.
Basically, if you will be using our website
to make money, then we ask that you register as such and pay our commercial
rates. In return, we offer Commercial users prominent placement
of your listings, and top priority for support.
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| Who can see
my information? |
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All Users
Only you will know your password. Your email address is protected, such
that all initial contacts are sent to you through our site. If you respond
to a contact, only then will your email address be available to the other party.
If you post an item for auction, your name and phone number will be sent to the
high bidder on your auction. If you are the high bidder on an auction,
your name and phone number will be sent to the seller.
General Members
Your information will never be given to any non-members of the Audiogon
community, so please don't worry about getting spam or sales calls. Our
company desires a long term relationship with you, and would not jeopardize that
by selling our member list for short term gains. We are approached by
numerous companies that would like to acquire a mailing list of high end audio
enthusiasts. "Go scavenge the newsgroups" is our answer to them.
Commercial Users
Your company name, phone number, and address will be made available to any
interested Members. However, you may rest assured that we will not provide
your company information to any other parties, including mailing lists.
This allows you to provide pertinent information to your potential customers so
that they may contact you quickly and efficiently. In addition, buyers
will be more likely to spend money with a company that presents itself in a
professional manner.
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| What are the steps
for registration? |
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Step 1: Fill out the
Registration Form, and select a Username and Password.
Step 2: You will then receive an email confirmation from our system.
Step 3: This email will direct you to a URL which will authenticate your
registration.
After you submit your
registration, you will receive an email with instructions, as well as a specific
link to follow. Going to that link will activate your registration.
This process authenticates your email address, and confirms the security of your
registration.
The system sends you an
email immediately upon registering, to the address you enter in the form.
Generally, you should receive this email within a few minutes to an hour.
If you do not receive it within 2 hours, then you should contact
us.
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| What if I don't
receive confirmation? |
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The most common cause of
missing confirmation emails are due to errors in your email address. It is
easy to incorrectly input your email address.
Some common errors to avoid:
-Do not put www in the front of your email address.
-Include the part after @. The format is your_email_name@something.com
or ending in ".net"
-Check your spelling. You have to enter your address exactly, which
includes any underlines or dashes.
Ninety-nine percent of all
lost emails are due to the above, but occasionally there will be a problem with
our server's ability to connect to your email server. If you believe you
have entered your email address correctly, yet are not receiving the
confirmation, please contact us and
we'll help you resolve the problem.
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| How do I change
my password? |
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You can change your
password, or any other registration information by using the Update
Profile form. You will need your current password for
validation. If you change your password, you will receive an email with
your new password in it for safe storage. If you change your
email address, you will also need to confirm to the system that you can receive
emails there. Instructions will be provided during each of these steps.
Start with the Update
Profile form.
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| What if I forget
my Password or Username? |
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The Audiogon will email you
your Username and Password; you must go to the Forgotten
Password Form and submit the email address with which you registered.
This automated process works most of the time, but you are welcome to contact
us if you need further assistance. Please remember to include
your chosen Username whenever you email us.
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